RETURNS & EXCHANGES

Our return policy details can be found on our website at https://www.mgnbm.co.uk/returns-refunds.

Exchanging products If you are dissatisfied with the goods you received, you can exchange them for new ones rather than obtaining a complete refund. In rare situations, we may be able to deliver replacement items while exchanging the originals. However...

Products not eligible for refund Due to the nature of our products, we cannot accept returns on some items. Goods that we cannot ensure can be resold in line with health and safety regulations, such as packaged products that we cannot guarantee were...

Refunds typically take 3-5 business days to process after the returned items are received and inspected.