The annual salary starts from £35,000 a year
Full-Time
We are currently looking for a trade desk assistant to join our team. This is a great opportunity for candidates looking to start or develop their sales career within the
construction supply industry. While having prior experience in the field would be beneficial, please don't worry if you don't have any - we provide full training
Orpington ( BR5 )
Main Duties Include:
- Handling customer enquiries on the phone and face to face
- Achieving sales targets
- Dealing with cash and card transactions
- Dealing with suppliers
- Dealing with customer complaints and queries
- Preparing quotes for customers
- Some additional duties that could be included for a Trade Counter/Customer
Sales - Assisting customers with product selection and providing expert advice
- Maintaining a clean and organized work environment
- Updating product displays and promotional materials
- Processing orders and ensuring timely delivery
- Managing inventory and restocking supplies
- Keeping up-to-date with product knowledge and industry trends
- Participating in training and development opportunities to enhance skills and
knowledge - Working collaboratively with team members to achieve overall sales goals
- Handling returns and exchanges in accordance with company policies
Key Requirements Include:
- Must have a positive, can-do attitude
- Smart and tidy appearance
- Ability to work efficiently as part of a team
- Articulate and numerate
- Able to operate tills and card machines
- Good spoken and written English
- Strong interpersonal skills and the ability to build rapport with customers
- Knowledge of sales techniques and the ability to upsell or cross-sell products
- Ability to meet sales targets and goals set by the management
- Excellent customer service skills and the ability to handle customer complaints or
issues effectively - Knowledge of basic merchandising principles and the ability to maintain store
presentation standards - Understanding of store policies and procedures, including returns and
exchanges - Ability to follow instructions and complete tasks efficiently and accurately
- Willingness to undergo training and professional development to enhance sales
skills - Ability to work in a fast-paced environment and handle multiple tasks
simultaneously - Strong problem-solving skills and the ability to think on your feet to address
customer needs or challenges. - Ability to embrace and embody company values and culture
Job Package:
- Competitive salary
- 20 days of holidays plus 8 days bank holidays
- Birthday holiday
- Birthday Gift card
- Employee Private Health Care
- Bonus scheme
- Company pension scheme
- Staff discount scheme
- Onsite car parking
- Training and development opportunities